Question 1

How does the NANA Prime platform work?

Accepted Answer

NANA Prime connects families with vetted professional caregivers. You describe your needs, we suggest suitable candidates, and you choose who you'd like to work with. Our team supports you every step of the way.

Question 2

Can I request help with services beyond basic home care?

Accepted Answer

Yes — we also cover post-hospitalization recovery, dementia care, specific health conditions, and more. Contact us to discuss your situation.

Question 3

How do I know caregivers on the platform are trustworthy?

Accepted Answer

Every caregiver goes through background checks, reference verification, and a skills assessment. Only 30% of applicants pass our selection process.

Question 4

What if I'm not satisfied with the caregiver?

Accepted Answer

Contact our team and we'll work with you to find a better match as quickly as possible.

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